Responsible Gambling

At PokieFox, we’re deeply committed to promoting responsible gambling for all Australian players. Playing online pokies should always be fun, social, and entertaining — never a way to solve financial issues or cause stress. We want every Aussie player to enjoy a safe and balanced gaming experience while staying in full control.

To help you gamble responsibly, we encourage you to:

Keep track of your time and money spent during gaming sessions.
Only play with funds you can afford to lose.
Set personal limits before you start and stick to them.
Seek help if gambling ever affects your work, relationships, or daily life.

If you ever feel at risk, PokieFox offers several tools including deposit limits, cooling-off periods, and self-exclusion options to help you stay in control. You can also take our self-assessment quiz to better understand your gaming habits.

Taking a Break

If you need a break from gaming, PokieFox offers two support options:

Cooling-Off Period
- Temporarily restricts deposits and promotions for a set time.
- Withdrawals remain available.
- Your account automatically reactivates after the period ends.
Self-Exclusion
- Can be temporary or permanent based on your preference.
- Your account is deactivated immediately after your request.
- Deposits and gameplay are restricted during the exclusion period.
- After expiration, your account can be reopened upon your request.

To set limits or request self-exclusion, please contact our friendly support team via live chat or email us at [email protected].

Important Notes on Self-Exclusion

During self-exclusion, login and direct withdrawal access are disabled. Our support team can assist with any remaining balances.
Identity verification may be required before processing withdrawals.
All withdrawals remain subject to PokieFox’s payout policies and verification procedures.

Our Commitment to Safe Play

PokieFox is proud to provide a safe, fair, and responsible gaming environment for Australian players. We work with licensed partners and international regulators to ensure transparency and promote healthy play habits.

If you ever feel your gaming habits are becoming a concern, we recommend reaching out to trusted support services such as Gambling Help Online (Australia), GambleAware, and Gambling Therapy.